Privacy Policy for creditorhelp.co.uk #

Effective Date: 2023-10-27

This Privacy Policy describes how creditorhelp.co.uk (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or use our website (the “Site”). We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Information We Collect #

We may collect the following types of information from you:

Contact Information: When you use our contact form or enquiry services, we collect your name, email address, phone number, and any other information you choose to provide in your message.
Website Usage Information: We may collect information about your use of the Site, such as your IP address, browser type, referring website, pages viewed, and the date and time of your visit. This information is collected through cookies and similar technologies. Please see our Cookie Policy below for more details.

How We Use Your Information #

We may use your information for the following purposes:

Providing Services: To respond to your inquiries and provide you with the information or services you have requested.
Sharing with Partner Firms: With your explicit consent, we will share your contact information with our partner law and insolvency firms so they can contact you directly to discuss your situation and provide assistance. We will only share this information when you actively submit an enquiry through our site.
Improving the Site: To analyze website usage and improve the functionality and user experience of our Site.
Legal Compliance: To comply with applicable laws and regulations.

We may share your information with the following categories of third parties:

Partner Law and Insolvency Firms: As described above, we will share your contact information with our partner firms only if you submit an enquiry through our site. We have agreements in place with these partners to ensure they handle your data in accordance with GDPR and Data Protection Act 2018.
Service Providers: We may engage third-party service providers to assist us with website hosting, data analysis, and other services. These providers will have access to your information only to the extent necessary to perform these services and are contractually obligated to protect your information.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Your Rights #

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
Erasure: You have the right to request that we delete your personal information under certain circumstances.
Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal information under certain circumstances.
Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

To exercise these rights, please contact us at the contact information provided below.

Data Retention #

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory requirements.

Cookies #

Our Site uses cookies. Please see our Cookie Policy for details on the cookies we use and your choices regarding cookies. (Remember to create a separate Cookie Policy.)

Changes to this Privacy Policy #

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us #

If you have any questions about this Privacy Policy, please contact us at:

Creditor Help [email protected]