Negotiating Debt Recovery #
Preparation #
Before negotiating:
- Know your bottom line
- Research debtor’s situation
- Prepare documentation
- Set clear objectives
- Plan your strategy
Negotiation Techniques #
Effective approaches:
- Listen to debtor’s position
- Focus on solutions
- Remain professional
- Document everything
- Be firm but fair
Payment Plans #
Structuring arrangements:
- Realistic payment terms
- Clear payment dates
- Interest considerations
- Security if possible
- Written agreements
Settlement Offers #
Evaluating settlements:
- Full and final offers
- Partial settlements
- Payment timing
- Tax implications
- Documentation needed